User-Experience Design/ Service Design: Planning versus Feedback Tools
While many people are focused on the testing/ feedback tools, there are other tools that user experience designers/ service designers
While many people are focused on the testing/ feedback tools, there are other tools that user experience designers/ service designers
Why create a journey map? We want to make the path to our experiences better, because we know happy customers
While there are many User Experience and Service design tools, people are often most interested in the tools that help
User-Design and Service Design continue to grow closer together as disciplines. There are many process and tools associated with both
Design is about solutions. Many different design fields have systems that help practitioners efficiently and effectively find solutions. Why systematic solutions? Think
Working towards equality in society requires many skills, not the least of which is the desire and ability to challenge
Augmented Reality (AR) and Virtual Reality (VR) are tantalizing prospects for museums. These technologies offer museums a chance to engage
In early September, the Knight Foundation sponsored an event at the Detroit Institute of Arts called Immersion in Museums: AR,
Socio-economic diversity is often ignored when organizations endeavor to become more inclusive and accessible. But, ignoring socio-economic differences can
White supremacy is not something easily solved in our society, with millenia of problems to counteract. Yet, the scale of the