Museum Customer Experience
Customer? Museums create exhibitions and installations for people. We most often describe those people as visitors. The word visitor has
Customer? Museums create exhibitions and installations for people. We most often describe those people as visitors. The word visitor has
Museums and the Web 18 Museums and the Web 2018 was hosted in lovely Vancouver. As always, friends from around
Museums serve visitors, both on-site and off. Connecting with others is a grave responsibility, a relationship that can change
Community Engagement is a commitment. Often organizations need to go through stages to improve their engagement with patrons. At the
Community Engagement is one of those terms that is tossed around in museums but can become encrusted with coded meaning.
The Universal Declaration of Human Rights proclaimed in 1948 explicitly calls out the importance of arts and culture. Article 27
A well-reported statistic compares the number of museums to Starbucks and McDonalds. There are 1.5 times more museums in the
Research is the fuel in the engine of the museum’s output. Like a car, which is basically inert without a
In museum galleries, we signal ideas through a variety of ways. Collections are visible in the galleries. Interpretation adds more
No institution is an island. Understanding your part in the greater whole of your community can help, your organization find