Technology and Decolonization
Museums feel like they have always been here, like the sky and the seas. But, while the sun has always
Museums feel like they have always been here, like the sky and the seas. But, while the sun has always
The Ohio Museums Association had its 2019 conference in Akron this week. I was at the conference as a board
This thought-piece is one of the posts I post to medium about twice a month. Consider subscribing to my medium
Recently, I was asked how to start on the path to understanding the issues of Diversity, Equity, Access, and Inclusion.
Most years, on my plane back from MCN, I am furiously typing up notes from sessions. This year, I was
A human brain is basically a pattern-deciphering machine. People make millions of judgments daily, mostly unconsciously. Their brains match all
Content strategy is a framework that shapes all verbal communications and messaging within a brand. It ensures that all writers
Journey maps are great, there is no doubt, but there are certain pitfalls that should be avoided. 1. Maps are
While many people are focused on the testing/ feedback tools, there are other tools that user experience designers/ service designers
Why create a journey map? We want to make the path to our experiences better, because we know happy customers