Some Thoughts on Partnerships
Partnerships are often human relationships scaffolding financial ones. The stakes can often be high, like a staff-position. And the level
Partnerships are often human relationships scaffolding financial ones. The stakes can often be high, like a staff-position. And the level
The Ohio Museums Association had its 2019 conference in Akron this week. I was at the conference as a board
Before I go into my notes from Museums and the Web Boston, I want to thank the home committee who
The year is winding down. Many organizations are near the halfway point of their fiscal year. This is the right
Recently, I was asked how to start on the path to understanding the issues of Diversity, Equity, Access, and Inclusion.
Most years, on my plane back from MCN, I am furiously typing up notes from sessions. This year, I was
A human brain is basically a pattern-deciphering machine. People make millions of judgments daily, mostly unconsciously. Their brains match all
Journey maps are great, there is no doubt, but there are certain pitfalls that should be avoided. 1. Maps are
What are Personas? Personas are sketches of sample users that help designers plan products in user-centered ways. Research can
Why create a journey map? We want to make the path to our experiences better, because we know happy customers